Help Center
Guides & troubleshooting
How can we help?
Browse common questions about recording, audio, and getting the best self-tape quality.
Optimizing Recording Settings
What resolution and frame rate should I use?
How do I avoid shaky footage?
Should I use the front or back camera?
Why does my recording stop early?
Troubleshooting Audio Issues
My audio sounds echoey — how do I fix it?
The AI reader voice is bleeding into my recording
My voice is too quiet
There's a buzzing or hum in the background
Tips for Better Self-Tape Quality
What should I wear?
Where should I look?
How long should my take be?
Should I slate?
App & Account
How do I cancel my subscription?
Where are my takes stored?
Can I perform both sides myself?
Still stuck?
Read the Self-Tape Tutorial →
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